The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai has secured a 7‑star rating from the Global Innovation Institute (GInI), becoming the first organization worldwide to achieve this distinction in the residency and foreign affairs sector.
The assessment, titled “Future Shaping Maturity,” praised the directorate’s ability to anticipate changes and design services accordingly. Among the standout achievements noted was the “Red Carpet” initiative, which completes immigration formalities for travelers in just 3.4 seconds.
The report also highlighted the directorate’s “Future Radar” system, which leverages artificial intelligence and cutting‑edge technology to monitor global trends, analyse early signals of change and provide data‑driven insights for strategic planning.
Officials attributed the rating to effective governance, sustained leadership support, and a culture of forward‑looking research. The directorate’s approach integrates future studies, innovation and high‑level planning to respond swiftly to global shifts.
These efforts align with the UAE’s Vision 2071 and Dubai’s own policies for future readiness. Staff development programs, including specialised training and future‑studies diplomas, ensure employees and experts can contribute to trend analysis and scenario planning.
Collaboration across departments, input from specialist teams and the work of “Future Ambassadors” were also cited as critical factors in achieving the rating. Such initiatives aim to embed forward knowledge into everyday operations and boost employee engagement.
The 7‑star rating recognizes the directorate’s capacity to turn future challenges into development opportunities, enhancing quality of life and global competitiveness. It reinforces Dubai’s ambition to be the premier city for living, working and visiting.
Source: https://www.manoramaonline.com/global-malayali/gulf/2026/11/12/dubai-gdrfa-7-star-rating.html
